Rubio Arts balloon vendors can accept cash, credit cards, debit cards, or mobile pay. Disney Gift Cards, Disney Rewards Dollars, and MagicBand+ payments unfortunately cannot be accepted.

Rubio Arts balloons are up to 56 inches in diameter.

If your balloon pops within the length of your stay, please bring the weight, string, and deflated balloon back to a Rubio Arts balloon vendor. Our team will do their best to make it right.

If your balloon flew away with the weight(s) still attached, please see a Walt Disney World® Resort Guest Relations cast member.

If your balloon is stolen, please see a Walt Disney World® Resort Guest Relations cast member.

Check with a Walt Disney World® cast member at the front of the ride. If your balloon is not allowed on the attraction, then a cast member will hold it near the front for you.

Yes, Rubio Arts balloons can accompany you on any form of Walt Disney World® Resort transportation.

For the safety of their animals, Rubio Arts balloons are not permitted at Disney’s Animal Kingdom® Theme Park. However, if you accidentally bring your balloon with you, cast members will hold it at the front of the park for you to pick up on your way out.

Yes, the Magic of Disney store cast members at Orlando International Airport (MCO) are trained to deflate Rubio Arts balloons. There are two Magic of Disney locations at MCO – one near the security checkpoint for gates 1-59, as well as one near the security checkpoint for gates 70-129.

Kindly refer to our blog post Deflating Balloons From Walt Disney World.

Yes, you can take your balloon to any store that sells helium to potentially reinflate it.

Unfortunately no, Rubio Arts does not sell balloons without first inflating them.

Rubio Arts balloon vendors can sell a maximum of 10 balloons per person.

Rubio Arts balloons typically last at least 1-2 weeks.

Unfortunately no, Rubio Arts does not offer refunds on balloon purchases.

Depending on the condition of your balloon, yes. Bring it back to a Rubio Arts balloon vendor, and they will do their best to accommodate your exchange.

Yes, Rubio Arts balloon vendors can be found along Main Street, U.S.A.® at Magic Kingdom® during Mickey’s Not-So-Scary Halloween Parties and Mickey’s Very Merry Christmas Parties.

No, Rubio Arts does not offer discounts on balloons.

Rubio Arts silhouette artists can accept cash, credit cards, debit cards, mobile pay, Disney Gift Cards, Disney Rewards Dollars, and MagicBand+ payments.

Rubio Arts silhouettes are 5×7 inches.

Rubio Arts silhouette artists typically prefer the individual to be present for the most accurate silhouettes. However, if the person cannot be present, a side profile photograph of the individual may be shown to the artist for reference. Ultimately, it is up to the artist’s discretion if the silhouette is possible from the photo you provide.

Depending on the silhouette artist, yes. Make sure you have a side profile photograph of the pet you’d like to have silhouetted. Ultimately, it is up to the artist’s discretion if the silhouette is possible from the photo you provide.

If a side profile photograph of your pet cannot be obtained for any reason, we recommend searching the internet for a side profile image that closely resembles your pet.

About 5 people can fit on a single silhouette. However, this number depends on the artist’s discretion.

Unfortunately no, Rubio Arts does not ship silhouettes.

Yes, Rubio Arts offers a cast member discount on silhouettes.

Rubio Arts parasol artists can accept cash, credit cards, debit cards, mobile pay, Disney Gift Cards, Disney Rewards Dollars, and MagicBand+ payments.

Rubio Arts parasols are 26 inches tall by 34 inches wide.

Rubio Arts parasols become fully dry and completely waterproof 3 days after paint has been applied by our artists.

Unfortunately no, Rubio Arts parasol artists cannot explicitly draw any copyrighted character on parasols. They can, however draw Disney inspired content. For example, our artists cannot draw Disney princesses, but they CAN draw princess dresses. Our artists cannot draw Mickey Mouse, but they CAN draw Mickey shaped balloons.

Unfortunately no, Rubio Arts does not ship parasols.

Yes, Rubio Arts offers a cast member discount on parasols.

Rubio Arts caricature and portrait artists can accept cash, credit cards, debit cards, mobile pay, Disney Gift Cards, Disney Rewards Dollars, and MagicBand+ payments.

Rubio Arts caricatures and portraits are 12×16 inches.

A side profile caricature or portrait takes about 15 minutes per person. A front view caricature or portrait takes about 30 minutes per person.

Our artists typically prefer the individual to be present for the most accurate caricatures and portraits. However, if the person cannot be present, a physical photograph of the individual can be left with the artist for reference. Ultimately, it is up to the artist’s discretion if a caricature or portrait is possible from the photo you provide.

At Rubio Arts locations at Walt Disney World® Resort, caricature and portrait artists illustrate with Prismacolor Premier® NuPastel® chalk pastel sticks. At Rubio Arts locations at Disneyland® Resort, caricature artists illustrate with water color paints.

Unfortunately no, Rubio Arts artists cannot explicitly draw any copyrighted character as a caricature or portrait. They can, however draw Disney inspired content. For example, our artists cannot draw Mickey Mouse, but they CAN draw you wearing mouse ears. Our artists cannot draw Ariel, but they CAN draw you with a mermaid tail and seashells.

About 4 to 6 people can fit on a single caricature or portrait. This number depends on if your illustration is a profile or front facing view, as well as the artist’s discretion.

Yes, Rubio Arts can ship your framed caricature or portrait anywhere within the continental United States.

Yes, Rubio Arts offers a cast member discount on caricatures and portraits.